What We Collect and Why It Matters
When you register, we collect your name, email address, mobile number and, where required for account verification, a copy of your identification. During deposits and withdrawals through bKash, Nagad or Rocket, we log transaction references and wallet identifiers — not your mobile banking PIN or full
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account credentials. That data is used solely to match payments to your account and to meet our fraud-prevention obligations. We also collect device information such as browser type and IP address when you access the lobby, which helps us detect unusual login activity. If you contact
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our support team, those conversation records are retained to ensure continuity if you follow up. We do not sell, rent or share your personal data with third-party marketing companies. Data may be shared with payment processors like bKash, Nagad and Rocket only to complete a transaction
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you initiated. We retain account data for as long as your account remains active, and for a further period as required by applicable record-keeping obligations. Your use of this platform and our handling of your data is subject to the laws of your jurisdiction and the
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eligible regions in which this service operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.